• To secure your desired appointment, a non-refundable deposit of $30 is required. Please submit this deposit once you have selected your services to confirm your appointment. The deposit is applied to your total, and appointments are confirmed on a first-come, first-served basis.

• Please ensure that you bring the full payment for your services with you to your appointment. To avoid inconvenience, as waiting for payment can disrupt our schedule, a $20 fee will be applied if payment is not provided at the time of the appointment.

• Payment Options:

  • Cash: Highly preferred.

  • Zelle: Payments can be sent to 423-432-2706.

A 15-minute grace period is allowed for both clients and stylists. Please notify us as soon as possible if you anticipate being late.

• If you arrive 25 to 30 minutes late, an additional fee of $15 will be added to your services.

• Arrivals beyond 35 minutes will require rescheduling of the appointment.

• Please note that if you need to reschedule your appointment, the deposit will be forfeited, and a new deposit will be required. To retain your original deposit, rescheduling must be done at least 24 hours in advance. Please be aware that only one rescheduling is permitted.

• A $20 fee will be applied to any appointments scheduled outside of regular booking hours.

  Additional fees for appointments on off days are as follows:

  • Tuesdays: $25

  • Thursdays: $25

  • Sundays: $50

• You will lose the deposits and a new deposit  will be required to reschedule. I do allow up to 24 hours to reschedule appointments to keep the included deposit. You can only reschedule once.

The location of your appointment will be provided 24 hours before your scheduled appointment time.

• In light of ongoing health considerations, we kindly request that no additional guests accompany you to your appointment. However, you are welcome to utilize our waiting room if needed.

• If appointments are not available within your preferred time slots, a $25 fee will be applied to the requested services. To avoid these additional fees, please book your appointment in advance.

If you experience any irritation or discomfort, please inform us immediately. This allows us to address the issue promptly and ensure that you can comfortably enjoy the results of your service.

• Accommodations for Illness or Injury: If you require special accommodations due to illness or injury, please discuss your needs with us. An additional starting fee of $120, plus the cost of the requested service, will apply. Please note that the final price may vary based on location.

• No-Show Policy: If a client does not attend their scheduled appointment, the deposit will not be transferable. A new deposit will be required for any future appointments.

• If you are booking and paying for a friend's services while also scheduling an appointment for yourself, a separate deposit of 30% ($30) will be required for each appointment. These deposits must be made separately.